Thursday, May 21, 2009

A bit of a dilemma...

Well, I seem to have a bit of a dilemma. The hubs and I have this favorite little hometown restaurant and have been going there for about five years. We have gotten friendly with the waitresses and periodically the cook will come out to the table and check on things. Our dilemma is that we have noticed recently that the dining room doesn't see to be very clean. The salt and pepper shakers, as well as the ketchup and sauce bottles seem sticky. At first, we tried to rationalized this and attributed it to the nature of plastic, how sometimes it does feel a bit gummy.

Today we asked to have a fresh pot of coffee made, which the waitress gladly did. The coffee tasted ok, but a bit strong for my taste. After several sips, we realized the inside of the coffee cups looked really yucky. You know how a coffee cup gets stained? I thought that this was the case, but the hubs wet his napkin and rubbed lightly on the inside of the cup and the "stain" came right off. Needless to say we didn't finish the coffee and had we not been done with our meal, we would probably could not have finished eating, it was that bad.

What do I do? Should I call and speak to the manager and have them re-evaluate the dish washing procedures? Do I call the health department and have them do an inspection? If the things that are our in the open are this dirty, I can only imagine what the kitchen area must look like.

I certainly am hesitant to return to this little eatery, and it was one of the last food places that I felt was safe. We don't do fast food joints at all for many reasons, but mostly being concerned about what happens out of sight.

So what do you think I should do? What would you do?

6 comments:

Crafty Gal Linda said...

I would probably not go back BUT you know the people there and are fond of the place so I'd say talk to the manager. As awkward as it may be you are helping them because most people would just stop going and not say anything. You could save their business by telling them how concerned you are about the lack of cleanliness lately. Let us know what you do and what happens. :)

vivian said...

Id say something to the manager.. He needs to know.... keep us posted on this!
hugs
vivian

jean benabou said...

I would first speak to management and if that doesn't do any good, consider contacting the health dept. It would be really terrible if someone got sick from that. EEEW!

cherokeefox said...

I agree with talking to the manager first. But how would you know things are better unless you go back...and you don't really want to go back. Maybe you could just go for some coffee and if you find the cups are still dirty then I would call the health dept. You can't take anything for granted.

Countryfolk Keepsakes said...

Yep, I would speak to the manager or owner first.
I was once served a piece of green chicken and it wasn't St. Patty's Day. Needless to say, I never went back there again.
~Peanut

Lydia said...

I would talk to the manager- especially since you are good customers. I'm sure they'd like to know why good customers left.